Data Protection and Privacy Policy

Privacy Policy for Demo of Geospatial Tools – EcoSpatial Solutions Ltd.
Effective Date: 06/02/2025 | Last Updated: 23/09/2025

1. Introduction

EcoSpatial Solutions Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how personal and project-related data is collected, used, and protected when signing up for and using the free trial or demo of our GIS tools.

2. Data Protection and Project Delivery

EcoSpatial fully complies with the UK Data Protection Act 2018 and GDPR principles. All data is processed lawfully, fairly, and transparently.

During project delivery, EcoSpatial will ensure that:

  • Data is collected solely for legitimate project purposes and limited to what is necessary;

  • Data accuracy is maintained and records are kept up to date;

  • Appropriate technical and organisational measures protect confidentiality, integrity, and security;

  • Access to personal or sensitive project data is restricted to authorised personnel;

  • Data retention is limited to the duration necessary for project delivery, after which data will be securely archived or deleted;

  • Any personal data breaches are promptly investigated and reported to relevant authorities and affected individuals as required.

3. Information We Collect

When using the demo or free trial, we may collect:

  • Personal Information: Name, email, phone number, and company details.

  • Usage Data: Interactions with the tools, device information, IP address, and log data.

  • Feedback & Support Communications: Emails or messages regarding support or feedback.

4. How We Use Your Information

Collected data is used to:

  • Provide and maintain access to the tools;

  • Improve functionality and performance;

  • Communicate regarding the trial, updates, or support;

  • Analyse usage trends and enhance user experience;

  • Comply with legal obligations and protect our rights.

5. Data Sharing and Disclosure

We do not sell personal data. Data may be shared with:

  • Service Providers: Third-party vendors supporting tool maintenance or analysis;

  • Legal Compliance: Authorities where required by law or to protect our legal rights.

All third parties are bound to process data securely and in compliance with applicable legislation.

6. Data Retention

Data is retained only for the duration of the trial or demo and a limited period afterward for analysis and support. If no subscription is taken, data is securely deleted, unless retention is required for legal or compliance purposes. Typically, this retention period will not exceed six months after trial completion.

7. Security Measures

We implement measures including encryption, access controls, and secure storage to protect data. While we aim for robust security, no system is completely impervious to threats.

8. Your Rights

Users may, subject to applicable law:

  • Access, correct, or request deletion of personal data;

  • Restrict or object to data processing;

  • Withdraw consent at any time.

Requests should be submitted in writing to info@ecospatial.co.uk. We will verify identity and respond promptly, generally within one month.

9. Contact

For questions or concerns regarding this policy or your data:
Email: info@ecospatial.co.uk
Address: EcoSpatial Solutions Ltd., Eastview Close, Cranwell Village, Lincolnshire, NG34 8FR

By using the demo or free trial, you acknowledge that you have read and understood this Privacy Policy.